We invite IT maintenance and support specialists to join our team

TP AIM company was established in 1994 and since 2006 started its activities related to asset management. Our company is an engineering company that develops and implements business asset management system solutions for oil, gas, energy, manufacturing and infrastructure. The company has a team of highly competent and professional people who implement complex projects and offer to our Clients our own asset management system TP.AIM or larger scale product IBM MAXIMO. TP AIM team is supporting new ideas and implementing solutions to our customers allowing them to achieve the biggest benefits and best results, so we are continuously looking for IT and support specialists.

Work description:

  • provide technical support to the internal staff;
  • answer and register questions from external clients, information system operation failures;
  • help the client to solve errors and problems with the installed systems;
  • find out and identify the causes of problems and claims of the information system maintenance services provided;
  • co-operate with the internal team (programmers and their managers) in providing technical support to external clients;
  • make proposals for the improvement of operational activities and the quality of maintenance services.

Requirements:

  • higher or incomplete higher education in the field of IT;
  • one or more years of experience in customer service and IT. Positive approach to clients;
  • good skills of ‘Windows MS Office’ package;
  • strong communication (spoken and written) and social communication skills;
  • ability to plan and prioritize tasks in a way leading to the timely and high-quality resolution of errors and problems provided by the client.

Useful skills and advantages:

  • English and/or Russian language;
  • computerized asset management system maintenance, testing, and knowledge of the functionality of individual modules.

We propose:

  • interesting and creative work in various projects, improvement challenges and professional competence increase at the expense of the company;
  • freedom in decision making, ability to work full or part time from office or remote locations, flexible work start / end time as agreed and good working and recreation environment with a great team;
  • salary (bruto) from 1300 EUR to 2500 EUR, depending on your experience meeting our company work requirements.

Additional information:

  • We care about our employees and their desire to improve, so we can start immediately.
  • Our office is located in Vilnius; however, opportunities allow to work remotely both in Lithuania.